Garden Waste Service
Before clicking the link below, please ensure you:
- Have an online account showing the correct address
- Have your debit/credit card details (we do not accept cheques)
- Select at least one garden waste service, even if you are renewing. We will only deliver additional bins where required
- Have sufficient space to store the wheelie bin(s)
From this page you can:
- Find out what to expect once you have signed up to the garden waste service 2015
- Find out what you can and can't put into your garden waste bin or sacks
- Find more information about the garden waste service
What to expect once you have signed up to the garden waste service 2015
|What we would like you to do||What you can expect from us|
What kinds of garden waste will you collect?
We will collect:
- Grass cuttings
- Hedge and shrub cuttings
- Plants and weeds
- Tree/shrub branch cutting of less than 5 cm (2 inches) diameter
- Dead flowers
We will not collect:
- Green waste produced by or through a trade, business or otherwise on a commercial basis
- Stones, soil, bricks and rubble
- Garden chemicals
- Treated wood
- Japanese Knotweed - advice on how to get rid of Japanese Knotweed
- Garden tools and implements
- Garden furniture/ornaments
- Plant pots, plastic trays
- Kitchen/food waste
- Tree/shrub branches greater than 5 cm (2 inches) diameter
- Animal bedding/faeces
If you aren’t getting temporary password emails, it is likely that you don’t have an online account registered to the email address you’re trying. In this case, please register an online account before attempting to order your garden waste collection service for 2015. For a fuller explanation of how to get around problems accessing your online account, please visit our account help page.
If your wheelie bins or sacks are damaged or missing you can order new ones using the link below.
There is a £20 charge for replacement wheelie bins or garden waste sacks, unless you report the damage, or that they are missing, within two weeks of delivery.
If your wheelie bin was damaged by our crew they will leave a tag on the bin with a reference number and arrange for a replacement bin to be delivered to you. There is no need for you to contact us in this case.
To complete this form you will need an online account. You can register an account here if you don't already have one.
You can purchase more than one garden waste service if you wish at a cost of £33 or £35 per year, but you must have enough space on your property to store the additional bin(s). You can have up to a maximum of 10 garden waste bins per property..
If you are renewing one garden waste service and already have a garden waste wheelie bin, we will not be providing you with an additional wheelie bin unless you order more than one service. We will provide you with wheelie bins to match the amount of services ordered for the serviceable year.
The council will provide, upon request, an Assisted Collection to households where there is a registered Blue Badge holder or they are unable to participate without assistance due to infirmity or disability.
If we have assessed your property as unsuitable for wheelie bins, we will supply you with garden waste sacks instead.
You can report dumped garden waste here We will investigate reported dumped garden waste and take appropriate action.
You can share a garden waste bin with a neighbour, but you must make and be responsible for your own arrangement.
The service must be purchased by one resident only. The garden waste bin/sacks will be collected from the property belonging to the resident that has made the request and they will be responsible for complying with all the terms and conditions.
Birmingham City Council do not take any responsibility for resolving local disputes.
Household Recycling Centres accept garden waste.
Find out more about composting your garden waste, or buy reduced compost bins at the Get Composting website.
You are responsible for removing Japanese Knotweed if it is on your private land. You can get more advice on Japanese Knotweed from the Environment Agency website.
The council will not remove Japanese Knotweed unless it is on council owned land.
To find out more about becoming a Composting Champion for your community, please drop us a line at email@example.com
We will continue to support community groups and residents who voluntarily support us by collecting garden waste, particularly fallen leaves during Autumn by providing you with garden waste sacks free of charge.
Please drop us a line at firstname.lastname@example.org if you feel this could apply to the work you or your group does.