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Your caretaking and concierge service
Birmingham City Council's concierge service provides tenants and leaseholders in participating blocks of flats with information, advice and a support service similar to that provided by their housing office but with the convenience of it being based locally.
There is a night security officer available to help in an emergency overnight, on weekends and bank holidays as well as maintaining the security of the block.
Neighbourhood caretaking is a service that has been introduced in a number of areas across the city, improving the local neighbourhood and environment for those who live in them.
Neighbourhood cleaners work with neighbourhood caretakers and deliver a cleaning service to the communal or shared areas of high rise and some low rise blocks.