Due to essential maintenance some of our forms will be unavailable on Saturday 23 July 2016 from 3.30 am to 1 pm. We apologise for any inconvenience caused.
Extra Care Housing Schemes
Extra Care housing schemes are aimed at people aged 60 years or over with support needs and some care needs. These schemes allow residents to live independently but give them access to care and support services on-site, for example a communal lounge, hairdressing, library services and assisted bathrooms.
Visit the Extra Care Charitable Trust website to find out about extra care schemes in the Birmingham area and how to apply to them.
Sheltered Housing Schemes
There are many different types of sheltered housing schemes across Birmingham, including:
- High rise schemes – these are high rise blocks that have been designated as sheltered housing schemes. They are generally for people over the age of 50 who may or may not have support needs.
- Category I schemes – these are generally purpose built schemes with properties built around a communal lounge. However, we do have some schemes that were not purpose built but have now been designated as sheltered housing. These schemes are allocated to people over the age of 55 who may or may not have support needs.
- Category II schemes – these are all purpose built schemes where the properties are linked by a corridor to a communal lounge. Facilities include: laundry provision, communal activities and, in some cases, hairdressing and library facilities. These schemes are allocated to people over the age of 55 who have support needs.
The types of support that can be offered, include:
- supporting someone to access the right benefits
- liaising with other agencies, such as Adults and Communities, to access care
- supporting to someone to access wellbeing activities such as a falls prevention programme.
Take a look at the attachments below to find out more about sheltered housing in Birmingham.
To apply to live in a council-run sheltered housing scheme you should complete and submit the Housing Application Form.
Frequently Asked Questions
You will have access to tailored support. When you first come into sheltered housing, a support officer will visit you to help you to create a support plan that meets your needs.
These schemes also allow you to be part of a community and have a home for life.
Residents living in sheltered housing, like any tenants, pay rent for the property. You will also need to pay service charges. These cover the maintenance of communal areas, such as carpets, furniture and decorating, as well as bills such as gas, electricity and water.
Yes, you can. If you receive any of the following benefits you will be able to get help with support charges:
- state retirement pension
- attendance allowance
- council tax benefit
- housing benefit
- income support
- pensions credit
- job seekers allowance
- disability living allowance
- incapacity benefit
Careline is an emergency response service, which operates 24 hours a day, throughout the year. It provides peace of mind to older people, those who are vulnerable and individuals with a disability.
Careline can be contacted at any time by pressing a pendant worn around the neck or directly through the alarm unit.
If you live in one of Birmingham's sheltered housing schemes, the Careline service is accessed by pulling a cord.
We can carry out an assessment to determine your support needs, and then we can discuss some of the ways we can help you. To arrange an assessment please telephone our Services for Older People team on 0121 303 4135.
In addition, anyone who feels vulnerable or has a disability can apply to have a Careline alarm fitted.
Yes you can – we value feedback from customers as it helps us to improve and develop our services. Occasionally, you may be asked to complete a questionnaire or survey on the service you receive from us.
If you live in sheltered housing, you can also get involved through District Sheltered Housing Liaison Boards (SHLBs). The SHLBs meet to discuss and debate policies and procedures relating to the service. If you would like to get involved, please speak to your support officer or telephone the Services for Older People team on 0121 303 4135.
You can also get involved in our Careline user group, please contact 0121 303 3826
Or write to us at Support Services for Older People, PO BOX 15839, Queensway, Birmingham, B2 2RP.