Birmingham City Council

Are you a professional who is concerned about a child?

If you are a professional (member of an agency who has involvement with a child) you will need to make a referral to the Multi-Agency Safeguarding Hub (MASH).

This is done by calling MASH on 0121 303 1888 for a professional conversation, followed up by sumitting a Multi-Agency Referral Form. The form and guidance on completing a referral can be found at the bottom of this page.

Referrals should be emailed to MASH:

For more information or advice contact:

Children’s Information and Advice Service

Monday to Thursday 08.45 – 17.15 and Friday 08.45 – 16.15

Telephone: 0121 303 1888

Outside of these hours contact the Emergency Duty Team

Telephone: 0121 675 4806

Birmingham Multi-Agency Safeguarding Hub (MASH)

The Birmingham MASH represents the most significant step change in collaboration between agencies, on behalf of children at risk, that Birmingham has ever seen. Find out more by visiting the Birmingham MASH page on the Birmingham Safeguarding Children Board website.

Making Referrals

Birmingham Safeguarding Children Board

More information is available from the BSCB web site: Child Protection Procedures: Summary of Contents

What To Do think a child may be at risk of abuse / neglect.