Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk



CHAMPS2 - Change Management Methodology


Business change is increasingly central to organisational sustainability and critical to realising effectiveness and efficiency.

The CHAMPS2 method was developed by Birmingham City Council and Service Birmingham to manage the change of systems, organisation structure, processes and working styles as part of an ambitious plan to transform services which began in 2006.


The organisation is now better placed to deal with change in the future and has been recognised as a best practice leader in business change.

The council’s ten year business transformation programme is being successfully delivered and is on track to deliver 95% of expected benefits.

Helping others to succeed

This has led to the development of a range of opportunities, enabling others to gain from using the CHAMPS2 method and learn from Birmingham’s experience of transformational change:

  • Free access to the entire method, templates and learning materials on the CHAMPS2 website www.champs2.info
  • Accredited CHAMPS2 training, examinations and formal qualifications
  • A detailed CHAMPS2 book
  • Change management consultancy services.

The method

Complementary to the methods such as Prince2 and MSP, the eight phase CHAMPS2 method provides a single language, with a consistent change management approach, combining best practice, tools and templates, all complemented by a quality management framework.

Accredited training courses

CHAMPS2 is now recognised as a best practice leader in change management with a rigorous framework examinations accredited by the APM Group. Accredited Training Organisations across the UK now provide formal CHAMPS2 training courses.

Candidates undergo training and sit exams at Foundation and Practitioner level (328kb PDF) to demonstrate that they have the necessary knowledge and skills to successfully run or take part in a transformation programme or project of any scale.



The CHAMPS2 manual is designed as a reference tool for those working in transformation teams and as a guide to study for the Foundation and Practitioner examinations. This book provides detailed guidance on running, structuring and delivering the desired benefits of radical change programmes.


CHAMPS2 Consultancy Services provide a range of business change and transformation expertise, including:

  • Introduction to CHAMPS2
  • Establishing a transformation framework and governance structure
  • Understanding business transformation – the Birmingham experience
  • Assessing Business Transformation readiness
  • Coaching and support.

Find out more