Birmingham City Council

Birmingham Carers' Hub

www.birminghamcarershub.org.uk

If you are caring for someone who lives in Birmingham, Birmingham Carers Hub is a telephone and website service designed to help you quickly and easily access the right support services and resources for you.

The call centre number is 0844 225 0680.

You can speak to someone during office hours which are 8.00am to 6.00pm Monday to Friday and 9.00am to 1.30pm on Saturdays.

Out of hours you can leave a message or email, including your name and phone number, and someone from the team will call or email you back.

The email address is info@BirminghamCarersHub.org.uk

Carers Emergency Response Service (CERS)

CERS is a FREE back up service available to all carers in Birmingham to ensure the person they care for is given support in case of an emergency. The service operates 24 hours a day, seven days a week and can provide support for up to 48 hours (72 hours on Bank Holidays), after which if necessary, longer term care can be arranged.

You must be registered to receive the service. To register call 0121 442 2960