The Benefit Service is responsible for the administration and payment of:
Online Benefit Application
Simply complete and submit the online form and provide evidence as requested. Please allow 28 days before contacting us regarding the progress of your claim.
We are currently processing new claims within 25 days of receiving them and processing change of circumstances within 7 days.
Housing Benefit Payments
If you are in receipt of Housing Benefit, from October 2014 you will no longer receive a separate confirmation with your benefit payments. This is due to Birmingham City Council's drive to achieve efficiencies and a greener environment.
Please see the Landlord page where you can now view the payment schedule for April 2014 through to March 2015.
Please see the Tenants page where you can now view the payment schedule for April 2014 through to March 2015