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Birmingham City Council

Talk to us

Talk to us: we're making it personal


Advice and information home page image

Talk to us about our new website

To see our new adult social care 'information and advice' website and give us feedback about it, please click here.



Have you Heard?

Birmingham City Council is now consulting on its draft Private Sector Empty Property Strategy 2013-18.

Like many major cities in Britain, Birmingham is faced with an acute and on-going housing shortage. This gives rise to increased homelessness and housing affordability problems for many people. The strategy aims to bring more of the city’s empty homes back into use to provide good quality, affordable housing to meet that need. To find out more visit our online consultation.


Talk to us about our adult social care services

Your views and experiences of the services we provide for adults in Birmingham are important to us. Whether you are a service user, a carer or someone who is planning on using our services, we want you to be involved in how we improve our existing adult social care services and develop new ones.

We have already started to change the way we provide services. You can find out more about this on our Did You Know? page, which tells you how we are making personalisation work for people who use adult social care services in Birmingham.


How can I take part?

We are always looking for ways to make it easier for you to talk to us. For example, you can take part in:

  • our service user or carer forums
  • public meetings and consultations
  • surveys, by post or using on of our online questionnaires
  • telephone surveys
  • working as a volunteer at one of our events around the city.


More information

To find out more, or if you have a comment, compliment or complaint, please contact us. You do not have to use a stamp for the Freepost address below. You do not usually have to pay for calls made to the Freephone number, unless you are phoning from a mobile phone.

Talk to us

Customer Care and Citizen Involvement Team
PO Box 16465
Birmingham
B2 2DG

Freephone: 0800 953 1002

Phone: 0121 303 4044

Fax: 0121 303 7208

Email: customercareteam@birmingham.gov.uk


Other pages

Comments, compliments and complaints

Did You Know?

A vision for adult social care in Birmingham


Your Views Are Good News
How to give your views about other Birmingham City Council services


Other websites

Birmingham Be Heard Consultation Database



Comment on this page

Please send us your feedback about this web page.