Under the Crime and Disorder Act 1998, we have specific duties for monitoring and dealing with ASB. In 2003, we set up the Birmingham Antisocial Behaviour Unit (BASBU), a specialist team that deals with ASB across the city.
It’s always best to try to nip problem behaviour in the bud. In the first instance, so long as it’s safe, we will always advise you to speak directly with whoever is causing the problem.
Many disputes between neighbours could be resolved just by talking to each other. Issues are often just down to a clash of lifestyles – the perpetrator(s) may not even realise that they’re causing a nuisance.
If you’re being subjected to persistent ASB, you can report it on 0121 303 1111 and we’ll advise you on what to do. We’ll then refer your complaint either to BASBU or the council department best placed to deal with your specific issue.
If you’re a council tenant, we’ll either put you in touch with your local housing team or make a referral on your behalf.
If you’re a tenant of a registered social landlord, we may give you their contact details, if the matter is something that they have the power to deal with.
In an emergency you should always call 999 and report the matter to the police.