Birmingham City Council

Adult Social Care Services

Social care services for adults and their carers

Adults and Communities provides social care services for adults over the age of 18.

Easy to find information and advice about adult social care

Information on a whole host of free or low-cost services for carers and the adults they care for – from the council, NHS and voluntary sector – is now available on one easy-to-use website.

The My Care in Birmingham website, managed by the council, leads you to the information you need, including support with living at home, being a carer, getting out and about in your local community, and keeping healthy, well and safe.

The website is free to use and you don’t need to register, you simply click on the topics you are interested in to find out more.

There is lots of useful information and advice there, plus links to other websites and contact details for everything from support groups to help with housework.

To see the website, visit

For providers - if you would like to advertise your goods and services to the citizens of Birmingham please email or read this document for further information on how to do so.

In the services we provide, we are committed to the four quality statements (domains) in the new Adult Social Care Outcomes Framework. These four domains replace the 7 outcomes for adult social care.

The Adults and Communities Annual Performance Report 2011 - 2012 is available at the end of this page.

To find out more about our services, please use the links below or use the menu on the left of this page. To find out about the 4 domains and how personalisation is changing the way we provide adult social care services, please see the Did You Know? page.

The social care services provided by Birmingham City Council are inspected by the Care Quality Commission (CQC).

Go straight to:

  • Contact us
    Contact details for our social care services

Adult social care services

Specific services:

Services for all adults:

  • Adult safeguarding
    Protecting vulnerable adults at risk of abuse and information about the Mental Capacity Act 2005, which aims to protect people who cannot make decisions for themselves.

  • Appointee and Court Deputy
    Looking after the financial affairs of people whose illness or disability makes it difficult for them to do it themselves

  • Blue Badge scheme
    Help with parking for people with a severe walking disability

  • Funeral arrangements
    Arranging funerals when there is no one else able or willing to do it

  • HIV team
    Support for people affected by HIV

  • Home care
    Practical support and personal care for people living in their own homes

  • Meals on wheels
    Delivering frozen or hot meals to your home

  • Protection of Property
    Taking care of the belongings of someone who has had to go into a care home or hospital

Other pages

Did You Know?
How we are changing to a more personal approach to care

Birmingham Care Development Agency
Learning and development for adult social care workers

Other websites

Adult Care in Brum

Care Quality Commission

Leaflets and documents

If you would like copies of our leaflets and forms in another language, in large print, in Braille or on audio tape, MP3 or CD, please phone us on 0121 464 3123 or email

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