Due to essential maintenance work being carried out, some of our forms may be unavailable from 5pm on Friday 27th May until 8am on Tuesday 31st May. We apologise for any inconvenience this may cause.
How to contact us
How to contact us about adult social care services and support
- For general information visit http://www.mycareinbirmingham.org.uk/home-page.aspx
- To make a referral visit http://www.mycareinbirmingham.org.uk/make-a-referral-to-adult-social-care.aspx
- Or ring Adults and Communities Access Point (ACAP)
Adults and Communities Access Point (ACAP)
Telephone: 0121 303 1234
Monday to Thursday 08.45 - 17.15
Friday 08.45 - 16.15
Secure Email: secure.PSSACAP.Inbox@birmingham.gcsx.gov.uk
Please note that you are only able to send emails to the secure email address if you are emailing from a secure email account
0121 303 6245
For text relay service
If you have a hearing impairment you can contact us by text relay service. Details of this service can be found at www.textrelay.org
In an emergency
If you need to speak to us in an emergency when our main offices are closed, please call the Emergency Duty Team on 0121 675 4806.
If you are applying for a new or replacement Blue Badge, you need to contact the Blue Badge service direct.